Find a Provider

Over one million Empire Plan providers at your fingertips. 

Empire Plan enrollees have access to a nationwide network of more than one million participating providers in the Medical/Surgical, Hospital, Mental Health/Substance Use, and Prescription Drug programs.

Welcome to The Empire Plan's online provider directory. With a few clicks, you can choose from a nationwide network of over 1 million providers, 15,000 hospitals, and 9,000 pharmacies. 

The Empire Plan is managed by four program administrators. This page links to their specific directories, each composed of the services they provide.

To start your search, simply click the desired program directory link and follow the prompts on the page to view a list of options near you.

The following descriptions will help you choose the right program directory to begin your search:

  • The Medical/Surgical Program is administered by United Healthcare. By clicking this link, you can find participating providers, laboratories, outpatient surgical locations, cardiac rehabilitation centers, physical rehabilitation providers and urgent care centers.
  • The Hospital Program is administered by Anthem Blue Cross. Visit this program directory to locate hospitals, hospices and skilled nursing facilities.
  • The Mental Health and Substance Use Program is administered by Carelon Behavioral Health. Click this link to identify participating providers and facilities, educational and screening materials and disease management programs. 
  • The Prescription Drug Program is administered by CVS Caremark. Go to their page to find pharmacy locations or order mail service prescriptions online at a reduced cost.

We hope this intuitive tool makes it easier than ever for you to find a provider or facility. If you need help with any of these directories, simply call the customer service phone number listed on the program administrator's web page.

Using the Online Empire Plan Provider Directory

Learn how to use the provider directories for The Empire Plan's Medical/Surgical, Hospital, Mental Health/Substance Use, and Prescription Drug by watching this short video.

The Empire Plan Providers, Pharmacies and Services

A woman sits on an exam table listening to a doctor who is speaking to her and holding a tablet in her hand.

Medical/Surgical

With UnitedHealthcare's online directory, you can search for participating providers, laboratories, outpatient surgical locations, cardiac rehabilitation centers, urgent care centers and orthotic/prosthetic devices networks.

Medical/Surgical Provider Directory
An older man sits on an exam table with his back to the viewer, a doctor in a lab coat sits casually facing the man and smiling.

Hospital

Anthem Blue Cross is part of the largest hospital network in the U.S. with 97% of the nation's hospitals participating. Find a hospital, hospice or skilled nursing facility near you at their online directory.

Hospital Program Website and Directory
A female pharmacist walks down the aisles of a stocked pharmacy with a clipboard in hand while she looks for a prescription.

Prescription Drug

Visit the CVS Caremark website to order mail service prescriptions online at reduced cost or find nearby retail pharmacy locations, including those participating in the vaccine network or with 24-hour service.

Prescription Drug Program Website

Nonparticipating Providers

If The Empire Plan is your primary insurance coverage and you use a nonparticipating provider who is part of the Basic Medical Provider Program, your out-of-pocket expenses may be reduced. Search for a provider or facility from the link below. 

Basic Medical Provider Program Directory